Born in Queens, NY 
Raised in Atlanta, GA 
Living life in NYC ✧₊˚ 

I am a Product Strategist and Designer with 5+ years of experience at IBM navigating the intersection of enterprise complexity and user-centric strategy. I specialize in the “behind-the-scenes” mechanics, specifically how internal processes and service design directly shape the external product experience. My work is focused on translating deep operational pain points into actionable strategies that streamline systems, drive adoption, and deliver measurable business growth at scale.

Currently
→ 2021-present Service Designer & Product Strategist at IBM

Previously
→ 2020 Product Design Intern at IBM
→ 2019 Creative Services Intern at Capitol Records

Education
→ 2017-2021 BDes @ Carnegie Mellon University Design 
→ 2019 Graphic Communication Design @ Central Saint Martins 

Resume

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