Hello! 🫶🏻


I’m Sophia, a service designer prioritizing research & discovery into cohesive, big-picture solutions.








︎ Service Design @ IBM
︎ ‘21 Carnegie Mellon Design
︎NYC













Born in Queens, NY 
Raised in Atlanta, GA 
Living Life in NYC ✧₊˚ 


Product and service designer with 4+ years of experience designing at IBM. In my work, I am interested in how internal processes affect external experiences. I am passionate about identifying and translating painpoints into strategies to create better services.

Currently
2021-present Service Designer at IBM

Previously
2020 Product Design Intern at IBM
2019 Creative Services Intern at Capitol Records

Education
2017-2021 BDes @ Carnegie Mellon University Design 
2019 Graphic Communication Design @ Central Saint Martins 




Outside of work, I enjoy...
✧ Cooking Korean food 🧑🏻‍🍳
✧ Running 🏃🏻‍♀️
✧ Listening to music 🎧
Resume

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