M&A of HashiCorp

Adapted HashiCorp’s subscription model for IBM, creating a scalable framework where customers commit to multi-year usage for greater discounts

Service Design
2025

M&A of Apptio

Identified what made Apptio successful and applied those insights to improve customer retention for IBM’s software subscriptions

Service Design
2024

iERP SAP S/4HANA

Created a design system called IBM SAP Horizon to improve the user experience of an upgraded business management software (ERP)

Product Design
2023 - 2024

IBM Sales Cloud

Led development of IBM's primary sales tool, enabling sellers, managers, and executives track opportunities, gain insights, and manage client relationships

Product Design
2021 - 2023

Polliwog

Designed a personalized activity-making app that helps parents easily discover customized activities for their children

Product Design
2020